Paul Hatch, who joined the company last year with a brief to build world-class customer experience at Air Business Subscriptions, will take on a newly created role of Group Customer Director. Hatch has an extensive background in subscriptions management, marketing and customer experience gained working both client-side, notably at TI Media, and within service providers.

Kevin Lamb moves into a new role as Head of Client Relations. Lamb, with Air Business since January 2016, brings extensive knowledge and representation of the UK publishing and postal markets.

In other appointments, Andy Haylar has joined Air Business as Group IT Director, whilst Lenka Booker has taken on a new role as Strategy and Transformation Director.

Adam Sherman, Air Business Group Chief Executive Officer, said: “Air Business is absolutely committed to providing the highest level of customer service, technology and infrastructure to our clients. I am pleased to announce several appointments that build on our existing strengths in these areas.”